RETURNS & REFUND POLICY
For all returns please email us first at: [email protected] and let us know the reason for your return, we are happy to help!
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, unworn, and unaltered. and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
If you have received the correct order but are unsatisfied with the item, the item can be returned for a refund of the item’s cost only. At this time, TeeYuh is not responsible for the cost of return shipping.
There are certain situations where only partial refunds are granted (if applicable) Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, we would be happy to refund you in full for the cost of the item(s). The shipping costs are non-refundable, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Shirt doesn't fit? Want a different color? Ordered the wrong design? No worries!
Please contact our customer service, we’d be more than happy to help you sort your issue out and find the best solution for you!
+ Items must be back to us within 30 days of you receiving the original order.
+ Shirts cannot be worn or washed (trying the shirt on doesn't count as worn).
+ Clearance shirts and Custom shirts are not able to be exchanged.
+ International customers are responsible for the return shipping charges. A pre-paid return label will not be available.
1300 Rosa Parks Blvd
Detroit, MI 48216-1952, USA
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
ORDER MODIFICATIONS OR CANCELLATION
After your order has been placed, you have 12 hours to contact our customer service and request order modifications or a cancellation. After 12 hours, your order has already been placed in production and can no longer be modified.
At TeeYuh.com, we are doing our best to ensure product quality and order accuracy. However, it may happen that you receive a damaged item, poor-quality printing or incorrect product. Thankfully it is rather unusual! But, if it is the case.
All we need is your order number and a clear photo showing either the incorrect item, the poor quality of the print or the damaged area of the item. Please contact us by email at [email protected] and one of our helpful support staff will organize a reprint or a refund for you!
ORDER NOT RECEIVED
If your item has not arrived within 30 days for apparel products and 45 days for pillows after having ordered, contact one of our heroes through our Contact Us page for a free replacement order or a full refund of your purchase. (Please note this policy excludes errors made by customers when providing incorrect shipping details on their order(s) and/or missed parcel deliveries.)
To return your product, you should mail your product to TeeYuh:
Email: [email protected]
1300 Rosa Parks Blvd
Detroit, MI 48216-1952
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.